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Creating exceptional, resident-oriented experiences for our communities.
Resident Services and Engagement.
We promise ease and efficiency without complications. Life at a Pauls Collective property provides residents with services and conveniences that make coming home the best part of their day. With access to our digital resident portal, residents can schedule online rent payments and view upcoming social events.
We take great care in fostering a sense of belonging in our communities through a variety of resident events such as seasonal holiday parties and community outreach and activities. No matter your preferences, every community provides a warm and caring environment for all. Our Community Directors keep our residents informed and engaged and provide the following services:
- Devoted Customer Care Team
- 24 hours On-call Maintenance
- Community Directors and Committed Service Personnel per Property
- Regional Manager & Corporate Level Support
We also offer pet-friendly, smoke-free communities with on-site parking available.
Resident Amenities
We take great care in fostering a sense of belonging in our community through a variety of resident events, from monthly gatherings like Breakfast on the Go and Back-to-School events, to quarterly celebrations like our holiday party and Super bowl kickoff. Residents can get involved in charities such as food drives and Toys for Tots, or participate in community activities including, book clubs, recipe swaps, yoga, discussion groups, and more. No matter your preferences, every community provides a warm and caring environment for all.
Ever since I’ve been here, it’s been nothing but awesome! Maintenance team has been great to me! The people in the office are always nice, professional and willing and ready to help! Wonderful customer service from the Abbey team.
Marvin B., Resident at Abbey at Vista Ridge
Sustainability Efforts
We invest in sustainability practices to reduce emissions, be more energy-efficient, and minimize our environmental impact to create better, healthier communities. From high-efficiency appliances and fixtures to EV charging stations and more, we’re doing our part for the planet.
Energy Star Appliances
Community Recycling Programs
UV Blocking Solar Shades
LED Lighting Throughout
High Efficiency Flow Faucets & Shower Heads for Water Conservation
Programmable Thermostats
USB Charging Outlets
Complimentary Bike Rentals
Bike Storage
Electric Car Charging Stations
Access to Public Transit
Quality Design & Improvements
We understand our residents want an upgraded living experience and that’s what we deliver. From high-efficiency appliances, fixtures, and finishes, to welcoming places to gather, our properties are designed using enduring, quality materials with a modern, luxurious look and feel.
We Own & Manage
Owning and managing our properties brings an array of additional benefits that ripple throughout our operations.
Because we don’t use a third-party management company, we don’t pay additional management fees and we have the autonomy to approve Capital Improvements spend more efficiently. This streamlined decision-making process ensures minimal downtime at our properties, a key factor in maintaining tenant satisfaction and property value.
Our in-house management approach allows us to forge a closer and more responsive relationship with our corporate headquarters. We can make quick decisions that directly benefit our onsite teams; adjusting benefits with corporate HR, adding accounting charge codes that make our ledgers more accurate, and speaking with the analysts who report back to our investors about trends in the market. Across operations, our in-house structure gives us ultimate agility and adaptability.
Ownership instills a heightened sense of care and responsibility in our management practices that an outside company simply wouldn’t have. Unlike third-party management companies, we bear the stewardship of the very buildings we manage. This ownership mentality motivates us to maintain our assets meticulously for the long term. This upkeep leads to cost savings in the long run, and also enhances the potential for higher returns if and when we sell.
